Verizon Fios

I switched to Verizon Fios hoping for stable internet, but Wi-Fi coverage has been disappointing. The router drops signal frequently. Technical support kept blaming interference instead of offering a real fix. Very frustrating experience.

Usman
Jan 09, 2026

I’m really frustrated with Verizon Fios. Their online portal never works properly, and the mobile app constantly logs me out. Customer support seemed overwhelmed and couldn’t resolve my problem. Technical support promises fixes, but nothing gets done.

Bancroft
Jan 03, 2026

Verizon Fios TV has been inconsistent for me lately. Sometimes channels won’t load, and other times the picture quality drops unexpectedly. Customer support answers the phone, but the troubleshooting is slow and not very helpful. Technical support visits often don’t fix the long-term issue. It’s disappointing to spend so much and still face constant problems.

Stocks
Jan 02, 2026

Verizon Fios used to be reliable, but lately my connection has been extremely slow, especially during peak hours. I contacted technical support, and although they were polite, it took multiple calls to even schedule a technician visit. The modem they sent was supposed to fix the problem, but it didn’t help. I’m disappointed because I expected much better service and quicker resolutions for connectivity issues.

Finch
Dec 28, 2025

My experience with Verizon Fios hasn’t been great due to constant configuration bugs. Devices disconnect for no clear reason. I reached out to technical support and they blamed my setup, even though nothing changed. Customer support response time was slow.

Jose
Dec 24, 2025

Verizon Fios has potential, but technical problems ruin the experience. I reached out to customer support hoping for a quick fix, but the process was drawn out and repetitive. Technical support reset things temporarily, but the same issues returned within days. Disappointing overall.

Jerry
Dec 24, 2025

Verizon Fios keeps giving me slow speeds despite paying for a higher-tier plan. Simple tasks like loading websites or streaming music take much longer than they should. I’ve had technicians out twice, but the problem always returns after a few days. It feels like I’m paying for speeds I never actually receive.

Logan
Dec 10, 2025

Verizon Fios has decent service when it works, but getting help when something goes wrong is a nightmare. I spent hours on hold, only to be transferred repeatedly without a real answer. Every representative gave me a different explanation, and nothing actually got fixed. For the price I’m paying, I expected much better support.

Harold
Dec 10, 2025

My recent issue with Verizon Fios took forever to resolve. Tech support couldn’t figure out what was wrong, and each call to the Verizon Fios phone number led to long waits and repeated troubleshooting steps I had already done. Customer support meant well, but the repair process dragged on for days. For the price I pay, I expected a much faster solution.

Olly Robinson
Dec 09, 2025

Verizon Fios service has become extremely unreliable, with random drops that interrupt calls and online meetings. When I contacted tech support, they pushed an equipment reset and ended the call quickly, even though the problem returned within hours. customer support isn’t any better—long wait times and no real solution. Very frustrating experience.

Guptill
Dec 09, 2025

Trying to get my Fios service repaired has been exhausting. A simple outage turned into days of waiting because technicians were constantly “running behind” or rescheduled without warning. Customer support apologized but didn’t actually resolve anything quickly. The lack of urgency and support left me extremely frustrated.

Alexander
Dec 08, 2025

Verizon Fios set-top box has been glitchy for weeks. Channels freeze, recordings don’t play, and the menu lags so badly that it takes several seconds for any command to respond. I’ve reset the box multiple times, but the problems return. Support tries basic troubleshooting but nothing lasts. For what I’m paying every month, this level of performance is painful.

Cooper Conly
Dec 08, 2025

Verizon Fios connection is the constant instability. The speed drops without warning, and I occasionally lose internet completely for a few minutes at a time. Online gaming and streaming are nearly impossible during these outages. I’ve tried upgrading equipment, but the problems still happen. It’s disappointing for a premium provider.

Frank Lin
Dec 05, 2025

I expected smooth performance from Verizon Fios, but the constant slowdowns have been exhausting. Even with only a few devices connected, the internet struggles with basic tasks like streaming and file uploads. I’ve contacted support multiple times, but the problem keeps coming back. It’s been a letdown.

Tod Mooney
Dec 05, 2025

When the internet is working, Verizon Fios is fast. But the frequent outages ruin the experience. The connection randomly disconnects and reconnects without warning. It’s especially frustrating late at night and during work hours. For such a premium service, this level of instability is disappointing.

Timothy Weah
Dec 05, 2025

My Verizon router has stopped responding intermittently over the past few weeks. Despite multiple restarts, it often fails to connect devices, causing streaming and work calls to drop. Customer support was slow to respond, and I had to spend hours troubleshooting on my own. Firmware updates didn’t fix the issue, and the problem continues randomly. Very frustrating experience with my home internet.

John Stones
Dec 03, 2025

92653 Verizon 5g home has been down for the past 10 days. max download speed is 20 mbps. I spend an hour with customer service every day, it gets better for a couple hours and then goes back to slow speed. They update the resolution time to the same day but there is no resolution.

Slow Internet Speed / Poor Performance
Nov 21, 2025

Verizon customer service for wireless plan upgrades and device support is frustrating and unreliable. Agents seem untrained and continue to transfer calls without resolving anything. Long waiting times and confusing answers make the process stressful. It is disappointing that a large company provides such poor support. Customer service needs immediate improvement to handle basic upgrades and device related issues effectively.

Jake Weatherald
Nov 06, 2025