Toll free Number
Website
Founder/CEO
Zhào Jiànjūn, Zhào Jiāxīng
Working Hrs
Mon-Fri from 6 AM to 6 PM Pacific Time
Office Address
Irvine, California, United States
A multinational corporation, TP-Link produces networking equipment and smart home goods. They are renowned for being one of the leading suppliers of Wi-Fi equipment.
History:
- Established in Shenzhen, China, in 1996
- has its main office in Irvine, California.
- has global subsidiaries
- possesses the Deco, Tapo, Omada, and Kasa brands Smart
products : Include security cameras, mobile Wi-Fi, Wi-Fi routers, Wi-Fi extenders, and smart home appliances.
Services: RMA, technical, and worldwide service coverage.
Features:
- Configuring the app for fast setup
- Finding the ideal spot for range expansion with the aid of a signal LED light
- Mobile Wi-Fi built-in battery
- Micro USB cable for mobile Wi-Fi charging For iOS and Android smartphones
- The tpMiFi app is used to manage mobile Wi-Fi.
Disclaimer: This website is an independent informational resource and is not affiliated with TP-Link . For official support, visit WWW.tp-link.com.
Read what others have said :
Router Not Turning On
My TP-Link router completely failed to power on, with no lights or response. Customer support suggested basic troubleshooting that I had already tried. Technical support wasn’t very reassuring, and I had to search separately for the TP-Link phone number. The lack of clear guidance was frustrating.
Richardson
Jan 09, 2026
Security Vulnerabilities
Multiple security flaws in my TP-Link router and immediately contacted customer support. Unfortunately, technical support didn’t know how to help, and the process took way too long. It’s worrying that a company this large leaves users vulnerable without proper assistance. Very poor experience overall.
warn
Jan 03, 2026
Tether App Problems
Managing my network through the TP-Link Tether app has been nothing but trouble. The app crashes frequently, and technical support was not able to solve the issue promptly. TP-Link customer support needs better training and faster response times. Very frustrating experience overall.
Brady Tkachuk
Jan 02, 2026
Wi‑Fi Slow Speeds
I recently purchased a TP-Link router, but my Wi‑Fi speeds have been painfully slow. I tried basic troubleshooting, but nothing helped. Contacted their customer support hoping for technical assistance, but I was on hold for a long time. Eventually, I managed to speak with someone who gave some steps, but the problem persists. I expected better performance from TP-Link.
Albert
Dec 28, 2025
Typical Troubleshooting Steps
TP-Link router setup issues led me to contact customer support. The representative tried to help, but the troubleshooting steps were unclear and hard to follow. I expected more detailed technical support considering the brand reputation.
Kevin
Dec 24, 2025
Miscellaneous Technical Issues
The TP-Link router hardware is decent, but customer support needs improvement. I reached technical support through their phone number for frequent Wi-Fi drops. The representative was friendly, but the fix didn’t last more than a day. Not very satisfied overall.
Kenneth
Dec 24, 2025
DHCP / IP Assignment Issues
My TP-Link router keeps assigning IP addresses incorrectly, causing my devices to lose internet connectivity frequently. I contacted customer support multiple times through the TP-Link phone number, but technical support couldn’t provide a real solution. Each call felt like a waste of time, and the problem persists. Very frustrating for a router that’s supposed to be reliable.
Eric
Dec 11, 2025
TP-Link App or Cloud Service Problems
The TP-Link app is unreliable, and the cloud service frequently disconnects. I spent hours trying to fix the issue with the help of customer support, calling the TP-Link phone number several times. Technical support responses were slow and mostly unhelpful. For a company like TP-Link, this is unacceptable.
Bradley
Dec 11, 2025
Configuration / Setup Problems
Setting up my TP-Link router was frustrating from start to finish. The instructions were confusing, and even after multiple attempts, I couldn’t get my devices connected properly. Customer support was slow to respond, and tech support only gave generic steps that didn’t solve the problem. Very disappointing experience for a product that is supposed to be user-friendly.
Asher
Dec 09, 2025
Power / Hardware Issues
TP-Link hardware has been extremely unreliable. The router randomly powers off and sometimes fails to boot at all. Contacting tech support felt like a waste of time, and customer support offered no effective help. I expected a functioning device for the price, but this has been a very disappointing experience.
Ethan
Dec 09, 2025
Weak Signal Coverage
The WiFi signal from this TP-Link router is extremely poor. My phone and laptop lose connection several times a day, and speed drops drastically in other rooms. I invested extra money thinking it would solve my range issues, but nothing changed. Not satisfied at all.
Nathan Ellis
Dec 08, 2025
TP-Link App Not Syncing With Device
TP-Link app constantly loses connection to my devices, even when they’re in the same room as the router. Simple actions like turning a device on or off take multiple attempts. It defeats the whole purpose of having smart home equipment. For the price, I expected much better performance.
Bennett
Dec 08, 2025
Firmware Update Problems
Updating the firmware on my TP-Link router turned into a complete mess. The update froze halfway through and left my internet unusable for hours. I had to reset everything and reconfigure all my settings from scratch. Even after the update finally worked, I started noticing random disconnects that never happened before. Customer support took too long to respond and didn’t offer a clear fix. I expected better reliability from a brand like TP-Link. Very disappointed.
Jay Stacy
Dec 06, 2025
Firmware Update Problems
I have a TP Link TL MR3020. It was working well, last night i saw a new update for the firmware, i did the update properlly, it went fine. After the router reboot i am not able to connect to it. as it was giving message says windows cannot connect to this network, so i rebooted the router again, & tried to connect, then start getting message security key miss match. I am 100% sure that i am putting in the right key in. So i tried to reset the router by holding down the WPS button. All the lights blink after 7-8 sec & no changes.
Michael Alexander
Nov 18, 2025
Wifi Connected, But No Internet
I am facing a weird issue with my Internet Connection. I have Recently Bought a TP-Link Router, everything was working fine. But sometimes, Even though my Mobile is connected to WiFi, My Net doesnt work . I have reset factory settings, but still sometimes i face the issue.
Michael Johnson
Nov 18, 2025
Slow Internet Speed
I recently purchased a TP-Link Archer C7 router and noticed that ever since setting it up, my internet speed has become significantly slower. I have a high-speed internet plan from my service provider, so I expected faster performance from this new router. I tried power-cycling the router, making sure all cables are securely connected, and updating the firmware to the latest version. Still, the slow speed continues. Before contacting my service provider, I wanted to know if there is anything specific to TP-Link routers that I should keep in mind while troubleshooting slow internet speed issues. Are there any settings or configurations that might be affecting the router’s performance?
William Michael
Nov 18, 2025
Warranty Return Shipping Cost on Customers
Warranty return shipping costs feel unreasonable, and the customer service team didn’t offer any real help in reducing the burden. Paying out of pocket just to return a faulty TP-Link product adds frustration to an already stressful situation. The process feels slow, unorganized, and dismissive of customer concerns. Overall, the experience leaves users disappointed with both support and policy.
Lillian grace
Nov 15, 2025
Technical Support Quality Issues
TP-Link customer service provided no real technical support. The agent seemed confused, kept transferring the call, and offered generic steps already tried. Nothing felt personalized or knowledgeable. The slow response and lack of urgency made the issue even worse. Their support system feels poorly organized, leaving customers stuck without proper help. Overall, a very disappointing experience.
Avery Grace
Nov 15, 2025
TP-Link WiFi router not working?
TP-Link WiFi router constantly disconnects and refuses to reconnect. Even after multiple resets, nothing works. Customer service is hard to reach and doesn’t solve anything. The product feels defective, and the support system makes things worse. Terrible experience from start to finish. Avoid TP-Link if you want a stable internet.
Sam konstas
Nov 06, 2025
Frequently Asked Questions
What is the TP-Link customer service number?
You can reach TP-Link customer service by calling TP-Link or visiting the TP-Link support website for live chat assistance.
Does TP-Link have 24-7 customer service in the USA?
Get immediate help with device setup, content transfers, and device connectivity from a TP-Link specialist online or over the phone, 24/7.
How do I talk to a real person at TP-Link?
1-866-225-8139 for home goods and 1-844-287-4762 for business products are the phone numbers for TP-Link customer support. Additionally, you can reach TP-Link via live chat or email.
Is TP-Link service free?
A subscription is necessary for certain TP-Link services, while others are free.
Does TP-Link charge for tech support?
No, there is no fee for technical support from TP-Link. Agents from TP-Link shouldn't request payment for assistance or services.