Website
Founder/CEO
Tobias LĆ¼tke, Scott Lake, Daniel Weinand
Working Hrs
24 hours a day, 7 days a week
Office Address
151 O'Connor Street, Ground floor, Ottawa, ON, K2P 2L8
With features for shop setup, product administration, marketing, and more, Shopify is a complete e-commerce platform that lets companies sell both online and offline.
Here's a more thorough explanation:
What it is:
Shopify is a cloud-based platform that offers all the features required to set up and run an online store, including payment processing, security, and hosting.
Who makes use of it:
Whether they are launching a new online store or running an established retail business, Shopify is used by entrepreneurs, retailers, and international brands to process sales, manage storefronts, and expand their operations.
Important attributes:
- Simple Store Setup: With a variety of themes and apps, Shopify provides an easy-to-use interface for building and personalizing online storefronts.
- Managing your products, including adding variations, photos, and descriptions, is known as product management.To contact customers, integrate email marketing services, social media platforms, and other marketing tools.
- Payment Processing: Integrate with additional payment gateways or safely process payments with Shopify Payments.
- Customer management includes tracking orders, managing customer information, and offering customer service. Track sales results, internet traffic, and other important indicators to maximize your company's potential.
- Scalability: Shopify is made to grow with your company, regardless of how many products you sell or how big your retail business is.
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Frequently Asked Questions
What is the Shopify customer service number?
You can reach Shopify customer service by calling Shopify or visiting the Shopify support website for live chat assistance.
Does Shopify have 24/7 customer service in the USA?
In the USA, Shopify does indeed provide 24/7 customer service via live chat, phone, and email.
Does Shopify charge for tech support?
All of Shopify's plans provide 24/7 email support; however, the Shopify Plus plan, which costs extra per month, includes dedicated account managers and enterprise-level solutions for more complicated problems or if you require specialized assistance.
How do I talk to a real person at Shopify?
Go to the Shopify Help Center and start a chat by typing "I can't log in" or a similar question. Then, choose the "Account Support" option to start a live chat with a real person at Shopify support.
Is there a service fee for Shopify?
Depending on the plan and whether you use Shopify Payments or a third-party payment provider, Shopify does charge service fees. These fees include monthly subscription fees for their plans and transaction fees for processing credit cards.