Toll free Number
Website
Founder/CEO
Marc Benioff, Parker Harris
Working Hrs
24 hours a day, 7 days a week
Office Address
San Francisco
With a portfolio of apps, tools, and services for sales, service, marketing, commerce, and IT teams, Salesforce is the top customer relationship management (CRM) platform in the world, assisting companies in using AI and data to strengthen customer relationships.
Essential Features:
- CRM Platform: Teams may get a 360-degree picture of every customer thanks to Salesforce's unified hub for managing customer data and interactions.
- AI-Powered Solutions: These solutions use generative, predictive, and autonomous AI to increase workforce productivity and provide individualized consumer experiences.
- Data Integration: Salesforce facilitates the activation of real-time customer data across Salesforce CRM apps and the unlocking of trapped data from several sources, including legacy, third-party, and CRM data.
- Industry Focus: Salesforce provides tailored solutions for a range of sectors, such as non-profits, healthcare, and financial services.
- The platform is made to be both scalable and configurable, enabling companies to adjust to their own requirements and expansion.
Principal attributes and advantages:
- Sales Cloud: Assists in managing the sales pipeline, leads, and prospects for sales teams.
- Service Cloud: Gives customer support teams the ability to monitor client interactions, handle cases, and offer individualized assistance.
- Marketing Cloud: Facilitates social media, email, and marketing automation initiatives.
- Online sales and e-commerce are made easier with Commerce Cloud.
- Einstein AI: Offers automation for a range of tasks and insights driven by AI.
- Data Cloud: Brings together client information from multiple sources.
- Salesforce and other systems can be integrated thanks to MuleSoft.
- Trailhead: An educational resource for Salesforce users that is free.
- Salesforce+: A commercial streaming service that is free.
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Frequently Asked Questions
What is the Salesforce customer service number?
You can reach Salesforce customer service by calling Salesforce or visiting the Salesforce support website for live chat assistance.
Does Salesforce have 24-7 customer service in the USA?
Yes, Salesforce provides customer service in English in the USA 24/7.
How do I talk to a real person at Salesforce ?
You can start a live chat through the Salesforce Help portal after logging in, or you can contact their customer support line at +1 866-799-7427 to speak with a real person at Salesforce.
Is Salesforce service free?
Salesforce is a paid platform, they do have free choices, such as a 30-day free trial and a free Salesforce Developer Edition that allows developers to create and test apps.
Does Salesforce charge for tech support?
Salesforce charges for technical assistance. They provide a range of support subscriptions with varying features and access levels, from self-directed resources to professional advice and proactive collaboration.