Toll free Number
Website
Founder/CEO
Hisao Yamazaki
Working Hrs
Monday to Friday, 6am to 8pm PST
BBB Rating
A+
Office Address
Suwa, Nagano, Japan
The global Japanese corporation Epson creates and produces a range of goods, such as robots, projectors, printers, and scanners. One of the biggest producers of printers and associated devices worldwide is Epson.
Products:
Printers: Dot matrix, laser, thermal, and inkjet printers for home, office, and commercial use
Scanners: scanners for color images
Projectors: The 3LCD projectors are the projectors.
Industrial robots
Sensing apparatus: Sensing systems and related electronic parts
Watches: Watch movements and wristwatches
Computers: desktop and laptop models
Systems for point of sale: Point of sale printers
Disclaimer: This website is an independent informational resource and is not affiliated with epson Inc. For official support, visit epson.com.
Read what others have said :
Error Codes / Warning Lights
Using my Epson printer has been a headache. Error codes keep appearing, and the warning lights wonât go away. Technical support was courteous but unhelpful, and customer support couldnât provide a clear solution. I wouldnât recommend this to anyone who needs hassle-free printing.
Bistrow
Jan 08, 2026
Printer Offline Problem
Epson printers work fine when they work, but the offline issue is constant. After every update, the printer disconnects again. Customer support was polite but not very helpful. Technical support couldnât explain why this keeps happening. Not happy with the overall service.
Ronaldo
Jan 03, 2026
Loud Noise / Mechanical Issues
The printer I bought from Epson has persistent mechanical noise, and customer support hasnât been helpful. Technical support couldnât identify the problem properly, and I had to keep calling the Epson phone number without any real solution. Very disappointing service overall.
John
Jan 02, 2026
Connection & Offline Issues
Connecting my Epson device has been a headache. I contacted support for guidance, but the process was cumbersome. The representative was friendly but seemed overwhelmed, and I felt like I was left to troubleshoot most of the problem myself. Communication could be much clearer to help users facing offline issues.
Sean
Dec 24, 2025
Poor Print Quality or Blank Pages
I purchased an Epson printer a few months ago, and recently Iâve been getting blank pages every time I try to print. I reached out to their customer support hoping for a quick solution. While the representative was polite, it took a long time to troubleshoot the issue, and I didnât get a clear answer on why this keeps happening. I expected more reliable technical support for a brand like Epson.
Austin
Dec 24, 2025
Printer Not Connecting to Wi-Fi
I expected better from Epson. My printer constantly drops the Wi-Fi signal, and every print attempt turns into a long troubleshooting session. I reached out to customer support through the Epson phone number, but technical support couldnât figure out why it keeps happening. The connection issues make even simple tasks stressful.
Christian
Dec 10, 2025
Driver Installation Errors
Setting up my Epson printer should have been simple, but the driver installation kept showing error codes I couldnât fix. I called the Epson phone number hoping for real technical support, but customer support gave generic responses that didnât solve anything. After hours of trying different methods, the printer still wouldnât install correctly. Not a good experience at all.
Ethan
Dec 10, 2025
Smudging or Ink Blotches
Epson printer has been constantly producing smudges and ink blotches, ruining important documents. I reached out to Epson tech support via their phone number, but customer service was slow and unhelpful. They gave me step-by-step instructions that didnât resolve the issue. Very disappointing for a printer at this price point.
Aaron Finch
Dec 09, 2025
Epson Firmware Update Problems
Updating my Epson printer firmware resulted in several errors, and the printer subsequently ceased working properly. I contacted tech support, but their advise was generic and did not resolve the issue. customer service was slow to respond, and I spent hours attempting to get the printer to function again. Extremely annoying experience.
Marus
Dec 09, 2025
Build Quality & Hardware Issues
The print quality is decent, but the physical build is disappointing. The rear feed broke within a year, and now it struggles to pull paper evenly. Iâve handled it carefully, so this feels like a manufacturing issue rather than user error. I expected much better longevity.
Bathusi Aubaas
Dec 08, 2025
Scanner & Copier Issues
Epsonâs scanner and copier functions have caused constant delays in my work. The scanner frequently freezes mid-scan, and copying multiple pages is a hassle due to alignment errors and jams. Resetting the machine only helps temporarily. Overall, itâs been a stressful and disappointing experience.
Sphephelo Sithole
Dec 08, 2025
Software / Driver / Firmware Related Faults
Installing Epson software has been a nightmare. Drivers frequently crash, and the printer fails to connect after updates. Each attempt to resolve the issue wastes time, and customer support only provides temporary solutions. I expected a smooth experience, but this has been nothing but stress and delays.
John Dawson
Dec 05, 2025
Hardware / mechanical failures / maintenance problems
Epson device I bought has been a constant source of frustration. It jams multiple times a week, misaligns pages, and often refuses to print. Maintenance notifications pop up constantly, yet performing them doesnât improve performance. I expected reliability, but the frequent mechanical failures make this product very disappointing.
John Dale
Dec 05, 2025
Paper jams or paperâfeeding / feedingâsensor errors
Iâve had repeated problems with my Epson printer. The print output is inconsistent, with colors appearing faded or incorrect. The scanner occasionally fails to start, requiring multiple attempts, and the multifunction features are slow and glitchy. Contacting support is time-consuming, and the issues persist. Extremely disappointing experience for a premium printer.
James Avery
Dec 05, 2025
Ink & Cartridge Issues
Epson Printer has become frustrating because of constant cartridge problems. Ink levels show incorrect readings, and sometimes colors stop printing halfway through a document. I replaced multiple cartridges thinking they were faulty, but the issue continues. Maintenance cycles run often and consume Service excessive ink. For a brand like Epson, this experience is very disappointing. The cost of frequent replacements is simply too high.
Juan Agudelo
Dec 04, 2025
Slow Printing / Connection Issues
Using my Epson printer has been frustrating due to slow printing and frequent connection drops. Documents take far too long to print, and the wireless connection often fails. Customer support was unhelpful, giving generic solutions that didnât work. Not satisfied with Epson customer service at all.
Luca de la Torre
Dec 03, 2025
Frequently Asked Questions
What does Epson mean?
"Epson" means "Electronic Printer's Son" and was created by combining the initials EP (Electronic Printer) with the word "son." Epson America Inc. was founded in April of the same year to supply printers to Shinshu Seiki Co.
Do Epson printers need updates?
A fully updated and functioning Epson printer driver ensures smooth and streamlined communication between your printer and your laptop or mobile device, so there are no unexpected surprises or issues with the printing process.
What are the steps to get my Epson printer to function?
Windows Printer Configuration for Epson Connect
- Install the Epson Connect Printer Setup Utility after downloading it.
- Click Next after accepting the End-User License Agreement.
- After selecting Install, select Finish.
- After choosing your item, click Next.
- Click Next after selecting Printer Registration.
- Click Next after selecting Agree.
What is the maximum lifespan of a Epson printer?
A printer typically lasts three to five years.
Do printers require maintenance?
If not properly cared for, they may be prone to issues.