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Dish Network

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Average Rating: 1.9 ★
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Toll free Number

800-333-3474

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Website

www.dish.com

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Founder/CEO

Charlie Ergen

schedule
Working Hrs

24 hours a day online

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BBB Rating

A+

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Office Address

9601 S. Meridian

In the US, Dish Network offers wireless services and satellite television. It offers a variety of services, including satellite TV, audio programming, and interactive TV.
Services offered:
Satellite TV
Dish Network offers satellite TV services, including regional and specialty sports channels, and premium movie channels
Wireless
Dish Network offers retail wireless services
In-home installation
Dish Network offers in-home installation of connected home devices and entertainment solutions
Advertising
Dish Network offers advertising solutions through OnTech Smart Services and DISH Media brands

Disclaimer: This website is an independent informational resource and is not affiliated with Dish Network Inc. For official support, visit dish.com.
 

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Read what others have said :

Channel Blackouts / Missing Channels

★★

For the past month, Dish Network has been having frequent channel blackouts. Some nights, half of the channels won’t display at all. I contacted technical support, and while they guided me through a few basic troubleshooting steps, the problem keeps recurring. Customer support is responsive but unable to offer a permanent fix. The interruptions have made watching live sports and shows very stressful and frustrating.

Anthony
Jan 08, 2026

Picture Quality Problems

★★

I expected better picture quality from Dish Network. HD channels frequently freeze or break into blocks. Customer support was polite but not very helpful, and technical support just reset the signal multiple times with no improvement. It’s frustrating for a paid service.

Tylera Dams
Jan 03, 2026

DVR Recording & Playback Problems

My main issue with Dish Network is DVR playback. Scheduled recordings show as completed, but when I try to watch them, the screen goes black or skips scenes. I reached out to customer support and waited a long time to speak with technical support. They blamed software updates, but no clear solution was given. This has made watching recorded content stressful. I even tried calling the Dish Network phone number, but the problem still exists.

Albert
Jan 02, 2026

Service Disruptions / Outages

★★★

My experience with Dish Network has been disappointing. The technical issues I’ve faced, like sudden signal drops and DVR problems, are ongoing. I called customer support multiple times, hoping for a resolution, but each call resulted in temporary fixes at best. It’s frustrating to feel like I’m repeating myself each time I call, and there’s no clear communication on when the problems will actually be resolved.

Jeremy
Dec 24, 2025

Signal & Reception Problems

★★

The signal issues have made it almost impossible to enjoy my subscription. Shows freeze or skip, and some channels won’t load at all. I reached out to customer support, but the advice was mostly resetting equipment or checking connections, which hasn’t helped. It’s disappointing because Dish Network used to be reliable, and now it feels like I’m constantly chasing a solution.

Christian
Dec 24, 2025

Remote Control / Equipment Malfunctions

★★

Dish Network equipment has been a constant headache. My remote stops responding randomly, and technical support has not fixed the issue. Customer support is difficult to reach, and waiting for help via the Dish Network phone number is frustrating. For the cost of service, I expected functional equipment and responsive support, but neither was delivered.

Terry
Dec 10, 2025

Signal Loss / Poor Picture Quality

★★

Watching TV with Dish Network has been a nightmare. The signal drops randomly, and picture quality is consistently poor. Customer support was slow to respond, and technical support offered no effective solution. I had to call multiple times using their Dish Network phone number just to get minimal help. Very disappointing for a service that charges monthly fees.

Roger
Dec 10, 2025

Mobile App / Streaming Problems

Using Dish Network on my phone has been disappointing. Shows often stop playing or fail to load entirely. I reached out to tech support multiple times, but the solutions were temporary at best. Customer service couldn’t provide a real fix. For a paid service, this level of reliability is unacceptable.

Michaal
Dec 09, 2025

Slow or No Internet Service

Dish Network promised fast and reliable internet, but my experience has been the opposite. The connection is slow or nonexistent at times, and calling tech support only leads to long waits and no real fixes. Customer service is unresponsive, making it nearly impossible to rely on this service for daily use.

Marus Harris
Dec 09, 2025

Channel & Programming Issues

★★

Dish Network has been frustrating with frequent channel outages. Several of my favorite channels often don’t work, and I lose access to live programming unexpectedly. The program guide is slow to update, making it hard to plan viewing. Customer support was slow to respond and didn’t provide clear solutions. For the cost, I expected more reliability.

Nkosinathi Sibisi
Dec 08, 2025

Technical Support & Customer Service Delays

I had a service outage, and Dish Network support was incredibly slow to respond. Every call went through automated systems and long hold times before reaching a human. Even then, the assistance was minimal and the problem persisted for days. Very disappointing.

Tshepang Moremi
Dec 08, 2025

Poor Customer Service

Dish Network multiple times to resolve a simple billing question, but every call was a struggle. Long wait times, repeated transfers, and no real answers. Each representative gave different information, which only made things more confusing. The service works decently, but the customer support experience is exhausting and disappointing.

John Paul
Dec 05, 2025

Installation & Equipment Issues

★★

I had high expectations, but the equipment quality has been underwhelming. The dish needed realignment within the first month, and the DVR regularly lags or fails to record shows properly. Each service visit takes hours to schedule. The service works, but the constant issues make it frustrating to rely on.

John Morgan
Dec 05, 2025

Receiver / DVR Proble

★★

Dish Network DVR has been unreliable for months. Scheduled recordings often fail without any warning, and sometimes the receiver freezes completely and needs a full reboot. I’ve missed several shows because of this. Support walks me through the same basic steps every time, but the problem always returns. For what the service costs, this is very disappointing.

John Michael
Dec 05, 2025

Poor/Unreliable service & signal problems

★★

I’ve repeatedly lost satellite signal with DISH — sometimes for hours, often during bad weather. The dish goes out mid-show or channels freeze, and resetting the receiver becomes part of daily routine. Technical support is nearly impossible to reach, and even when they send a tech, signal issues remain unresolved. After 10+ years, I finally quit — not worth the frustration.

Cristian Roldan
Dec 04, 2025

Billing & Subscription Problems

★★

I have been experiencing ongoing billing issues with Dish Network. My account was charged incorrectly for several months, and when I contacted customer service, each representative gave a different explanation. They kept transferring me between departments, and it took weeks to get even a partial resolution. Additionally, my subscription options were misrepresented, making it hard to adjust or cancel services. The entire process has been stressful and frustrating. I am extremely disappointed with Dish Network’s handling of billing problems.

Marcus Rashford
Dec 03, 2025

Frequently Asked Questions

How do I contact Dish Network customer service?

You can contact Dish Network customer service through their phone number 800-333-3474 , by phone and also use the live chat support for instant help.

How do I cancel my Dish Network subscription?

If you want to cancel your Dish Network subscription, then go to the settings in your Dish Network account, select "Membership," and follow the steps to cancel your subscription.

How do I update my payment information for Dish Network?

You can update your payment information by the "Billing" section in your Dish Network account settings and select the Update payment method.

What should I do if my Dish Network is not working?

If your Dish Network is not working then restart your device, check the internet connection, or use the Dish Network troubleshooting guidence which is available on their website.

Is Dish Network customer service available 24/7?

No, the hours here are 8 a.m. to 12 a.m. EST, Monday - Sunday.

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