NetGear

Internet disconnects randomly, especially during work calls. I reached out to technical support, but troubleshooting steps were very basic. Customer support took too long to respond, and the issue still isn’t resolved.

Kane
Jan 09, 2026

Overheating has become a serious issue with my NetGear router. I tried calling customer support, but technical support didn’t offer any practical solution. For the price, this level of support is unacceptable. Very frustrating experience.

Cook
Jan 03, 2026

I purchased a NetGear router hoping for smooth performance, but the firmware keeps failing updates. I reached out to customer support and technical support multiple times, but the guidance was unclear and unhelpful. It feels like they’re not equipped to resolve firmware issues. Overall, extremely disappointing experience with NetGear.

Bill Guerin
Jan 02, 2026

I’ve been trying to get help with my NetGear router for days. Customer support takes forever to respond, and when they finally do, the solutions don’t work. Extremely frustrating experience—I expected better technical support.

Maxwall
Dec 28, 2025

Connectivity drops several times a day, and the extender frequently shows offline status. I reached out to customer support expecting a smoother experience. Unfortunately, technical support offered limited help and no follow-up. Even after trying to get help through the NetGear phone number, the issue remains unresolved.

George
Dec 24, 2025

NetGear has decent hardware, but their customer support needs improvement. I contacted them for advanced configuration help and ended the call more confused than before. Technical support should be more knowledgeable, especially for users dealing with ongoing connectivity problems.

Timothy
Dec 24, 2025

I’m frustrated with my Netgear router. I discovered several security vulnerabilities that put my network at risk. Contacting customer support was disappointing—responses were slow and generic. Technical support didn’t provide a clear solution and seemed unaware of the risks. For a company in networking, this lack of urgency and knowledge is unacceptable. I expected better protection and faster support.

Isaac
Dec 11, 2025

Netgear router started showing strange LED patterns and power interruptions almost immediately. The device would randomly shut down or fail to boot properly. I reached out to customer support and technical support multiple times, but the guidance was slow and unhelpful. It feels like they don’t really understand the hardware issues. Very frustrating experience for a device that’s supposed to be reliable.

Bobby
Dec 11, 2025

Updating the firmware on my NetGear router has been a constant headache. Each attempt fails midway, and the router becomes unstable. I tried contacting tech support through the NetGear phone number, but customer support was slow and unhelpful, giving generic instructions that didn’t work. After multiple attempts, I’m still stuck with outdated firmware and a frustrating experience.

Michael
Dec 09, 2025

Since setting up my NetGear router, I’ve had constant conflicts with my ISP. Speeds are slow, connectivity drops, and some functions don’t work at all. I reached out to tech support several times, but customer support solutions are repetitive and unhelpful. Even the NetGear phone number doesn’t connect me to someone who can fix the problem. Very frustrating overall.

Samuel
Dec 09, 2025

My NetGear router refuses to handle basic port forwarding. I enter the rules, save them, reboot, and still the ports stay blocked. Some settings even disappear after restarting the router. It’s incredibly unreliable. Customer support couldn’t explain why it keeps failing, which left me stuck without the features I bought it for.

Jayden
Dec 08, 2025

The app used to be reliable, but now it barely functions. It won’t connect, keeps showing error messages, and logs me out for no reason. Trying to check connected devices or run a speed test is nearly impossible. The whole point of the app was convenience, but it’s turned into a headache.

Wesley
Dec 08, 2025

I purchased a NetGear router expecting solid performance, but overheating became a serious issue within a few months. The device gets extremely hot to the touch even during light use, and after several weeks of this, it began randomly shutting down. Each shutdown disconnects all my devices and disrupts work, streaming, and security systems. Resetting the router only helps temporarily. I contacted customer support and was told to improve ventilation, which did nothing. For the price paid, I expected better hardware durability. Reliability should not be this poor.

Mark Hager
Dec 06, 2025

Netgear router with my Frontier internet service. Even with a strong plan, my connection is unstable, pages take forever to load, and streaming constantly buffers. Speed tests show huge drops throughout the day. I contacted Frontier first, then Netgear, and both kept pointing fingers at each other instead of fixing the issue. After hours of troubleshooting, nothing improved. Paying for high-speed internet and getting this kind of performance is extremely frustrating and disappointing.

Sipho Chaine
Dec 05, 2025

My internet connection drops randomly throughout the day, making work calls, streaming, and even basic browsing extremely frustrating. The router shows a signal, but suddenly everything disconnects for a few minutes before coming back. This happens multiple times daily with no clear pattern. I’ve reset the equipment, updated firmware, and checked all cables, but nothing fixes it long-term. Support keeps giving the same basic troubleshooting steps without solving the real issue. A stable connection is the bare minimum, and this service fails to deliver that. It’s exhausting dealing with constant interruptions.

Thalente Mbatha
Dec 05, 2025

I bought a Netgear modem specifically to use with my Frontier internet service, but getting it to work has been a nightmare. Even though it was listed as “compatible,” Frontier could not properly provision it, and my connection kept dropping multiple times a day. Speeds were far below what I pay for, and the modem frequently lost sync with the network. Both Netgear and Frontier kept pointing fingers at each other instead of fixing the issue. After hours of troubleshooting and multiple calls, I’m still dealing with unreliable service and no clear solution. Total frustration.

Khuliso Mudau
Dec 05, 2025