Frontier

Frontier phone service is unreliable during peak hours. I contacted customer support multiple times, but getting clear answers was difficult. Technical support scheduled callbacks that never happened, which made the situation frustrating when I needed the service for work calls.

Glenn
Jan 09, 2026

I contacted Frontier customer support for help with my TV service, but the technical support I received was very slow and unhelpful. The representative seemed inexperienced and couldn’t resolve my issue. I expected more from Frontier, but unfortunately, it was frustrating dealing with repeated calls and long waits.

Bistrow
Jan 03, 2026

Frontier’s internet keeps cutting out randomly, which affects my work from home. The technical support team took forever to respond, and the solutions offered were temporary at best. Customer support is unhelpful and leaves you feeling ignored.

Auston Matthews
Jan 02, 2026

Frontier customer support is frustrating. Every time I call about slow or unstable connectivity, I get bounced around between departments. Technical support promises solutions but nothing changes. One of the worst experiences with an ISP.

Maxi
Dec 28, 2025

The internet service keeps dropping, and it’s hard to get a timely response from customer support. Even after multiple requests for a technician visit, the problem persists. The representatives are polite but seem limited in their ability to resolve the issue quickly. It’s frustrating to pay for a service that doesn’t reliably work, and the lack of consistent technical support makes the experience worse.

Jeffrey
Dec 24, 2025

Frontier customer support is very inconsistent. Sometimes I get helpful representatives, but most of the time, the person on the other end barely understands the issue. Recently, my connection went down for a full day, and I spent hours on the phone trying to get technical support. They finally resolved it, but only after multiple callbacks and long hold times. I don’t feel like they value their customers.

Edward
Dec 24, 2025

Frontier technical support is almost non-existent. Every time I call the Frontier phone number, I’m put on hold for long periods or told my issue “requires escalation,” yet no one ever follows up. Customer support does not provide clear guidance, and simple problems take days to solve. For a company charging premium prices, this lack of support is unacceptable.

Luke
Dec 11, 2025

Frontier internet rarely performs as promised. Speeds are inconsistent, connections drop without warning, and streaming is nearly impossible at times. I contacted Frontier customer support several times and even spoke with technical support, but no solution has worked. Calling the Frontier phone number results in long holds and repeated transfers. This service has been extremely frustrating and unreliable.

Caleb
Dec 11, 2025

Frontier internet service keeps having technical glitches that disrupt my daily work. The connection drops multiple times a day, and the speed is inconsistent. I reached out to tech support, but their solutions were temporary at best. Customer support was polite but couldn’t provide a long-term fix. Overall, the service feels unreliable, and I’m very frustrated.

Lucas
Dec 09, 2025

Frontier keeps charging me more than the advertised plan. When I tried to resolve it through their customer support, I was stuck on hold for long periods and often disconnected. Tech support couldn’t explain the charges clearly, and I wasted hours on the phone. Very disappointing for a company that claims reliable service.

Elijah
Dec 09, 2025

Frontier channel lineup is unreliable. Several channels that were supposed to be included in my plan suddenly stopped working, and support didn’t seem to know why. The channel quality also drops to low resolution without warning. I feel like I’m not getting what I’m paying for, and the constant issues ruin the viewing experience.

Isaiah
Dec 08, 2025

Frontier completely failed to meet their promised installation timeframe. The technician appointment window came and went with no update, no text, nothing. After calling support, I was told to “keep waiting” because the tech was still assigned. They never arrived. I’m giving two stars only because the phone reps were polite, but the service itself has been awful.

Ezekiel
Dec 08, 2025

Dealing with Frontier’s customer service has been extremely frustrating. Every time I call, I’m transferred multiple times and still don’t get a clear answer. Hold times are long, and representatives often sound rushed or uninterested in actually fixing the issue. I had to explain my problem repeatedly, and it still wasn’t resolved properly. The internet service itself is average at best, but the poor support experience makes everything worse.

Jamie Dwyer
Dec 06, 2025

Frontier service has been plagued with nonstop technical problems. My connection randomly drops throughout the day, and the modem often needs to be reset just to get back online. Simple activities like browsing, video calls, or streaming become unreliable and frustrating. Outages happen without warning, and updates from Frontier are either delayed or unclear. When I contact support, the fixes rarely last long. What should be a stable internet service instead feels unpredictable and stressful to depend on every day.

Shaun Bartlett
Dec 05, 2025

Frontier internet service has become extremely unreliable in my area. The connection drops without warning several times a week, sometimes for hours at a time. Working from home has turned into a constant struggle because video calls disconnect and files fail to upload. Each time I contact customer support, I’m given vague answers or told the issue is “being investigated,” with no real timeline for a fix. Paying monthly for a service that works inconsistently is incredibly frustrating and disappointing.

Benni McCarthy
Dec 05, 2025

My experience with Frontier’s router and equipment has been nothing but trouble. The modem randomly disconnects several times a day, forcing constant reboots just to get the internet back. Wi-Fi coverage is weak, even in nearby rooms, and simple updates take forever. I’ve had technicians replace the equipment, but the problems always return. Customer service keeps blaming “signal issues” without providing a real fix. For a service I pay monthly for, dealing with unreliable hardware like this is extremely frustrating and exhausting.

Siphiwe Tshabalala
Dec 05, 2025