Cox

Cox keeps having unexpected outages in my area. Each time, I contact customer support or technical support, but the response is slow, and issues are rarely fixed. Calling the Cox phone number feels like a waste of time because I am left on hold for hours. Two-star rating is generous given the constant disruptions.

Jesse
Dec 10, 2025

I had ongoing billing problems with Cox. Despite calling the Cox phone number several times, the customer support team couldn’t resolve the issue. Technical support tried to help but gave inconsistent information, leaving me frustrated and stuck with incorrect charges. This experience has been extremely disappointing.

Gabriel
Dec 10, 2025

I rely on the Cox app to monitor my internet, but lately it won’t load anything. The website constantly errors out too. Tech support suggested reinstalling the app—which I’ve done repeatedly with no improvement. customer support wasn’t helpful, and calling the Cox phone number only led to more waiting. Very disappointing performance.

Henry Hunt
Dec 09, 2025

Cox needs to seriously improve their On-Demand service. Shows pause to buffer constantly, and sometimes the screen just goes black. Calling the Cox phone number gets me bounced between departments, and tech support seems clueless about the real cause. Customer support apologized but didn’t fix anything. Overall, a disappointing and unreliable service.

Tim David
Dec 09, 2025

Dealing with Cox customer support has been exhausting. Every time I call, I’m stuck on hold forever, only to be transferred between departments that never solve anything. The agents give scripted answers and rush through the conversation. All I wanted was a simple fix, but after multiple calls, I still don’t have a solution. Very disappointing service.

Santa Fe
Dec 08, 2025

Cox provided equipment that feels years behind what other providers offer. My modem constantly loses connection, and the tech who came out admitted it was an older model they “still use.” Replacements didn’t help—just more refurbished units with the same issues. Paying this much for outdated hardware is frustrating and disappointing.

San Jose
Dec 08, 2025

I’m tired of setting up recordings on my Cox DVR and then discovering later that nothing recorded. This has happened too many times to count now. I’ve missed important programs and sporting events because of this issue. Support keeps saying the signal looks fine, yet the problem continues. It’s very disappointing.

William Russell
Dec 05, 2025

Logging into my Cox email has become a daily struggle. The system randomly rejects my credentials, even though nothing has changed. Sometimes the page won’t even load properly. Customer support gave generic advice that didn’t fix anything. Email access should be simple and dependable, but this experience has been frustrating and unreliable.

William West
Dec 05, 2025

I switched to Cox Panoramic hoping for faster and more stable internet, but instead I deal with frequent slowdowns and connection drops. Speed tests vary wildly throughout the day. For a premium service, this level of inconsistency is frustrating and disappointing.

William Jennings
Dec 05, 2025

New equipment arrived damaged, and the installer struggled to connect everything properly. Streaming and TV services frequently drop out. Customer service was slow to respond, and even after multiple calls, the issue remains unresolved. It’s been exhausting dealing with delays, poor setup, and unhelpful support. The equipment problems have made daily usage frustrating.

Josh Sargent
Dec 04, 2025

For over a month now, DNS server errors have been disrupting my connection daily. Streaming freezes, websites won’t open, and online classes get disconnected suddenly. Nothing stays stable for long. Even though the router appears connected, the internet becomes unusable due to DNS failures. This ongoing issue has turned a basic internet requirement into a daily struggle and made the service very unreliable for regular use.

Morgan Rogers
Dec 03, 2025

Cox internet has become incredibly slow, making simple browsing frustrating and streaming nearly impossible. The connection drops randomly, and nothing loads on time. Reaching customer service doesn’t help either—they keep giving the same scripted replies without fixing anything. Paying premium prices for such unreliable performance is disappointing. Cox seriously needs to improve both speed and support.

Eric Shirley
Nov 14, 2025

Cox customer service is extremely difficult to access. Long wait times, repetitive menus, and untrained agents make the issue even worse. Every attempt to get help turns into wasted time with no real solution. The company promises support but delivers nothing close to reliable assistance. A very disappointing experience overall.

Edward Laura
Nov 14, 2025