Toll free Number
Website
Founder/CEO
Jim Sinegal and Jeff Brotman
Working Hrs
24 hours a day
BBB Rating
A+
Office Address
999 Lake Drive
With an emphasis on quality and value, Costco is a warehouse club retailer that operates on a membership basis. Members who pay an annual fee can purchase a wide range of goods at discounted prices.
Here is a more thorough explanation of Costco:
Important attributes:
- Based on Membership:
Only members who pay an annual fee are permitted access to Costco warehouses. - Warehouse Format: Costco runs huge stores that resemble warehouses and provide a wide range of goods.
- Reduced Prices: Compared to traditional stores, Costco is renowned for providing goods at much reduced costs.
- Large Product Selection: Costco offers a large selection of goods, such as clothing, electronics, appliances, consumables, and more.
- Private Label Brand: Kirkland Signature, Costco's private label brand, is renowned for its high caliber and affordability.
- Global Presence: Costco has warehouses in a number of nations, including Japan, Canada, Mexico, and the United States.
- Customer satisfaction: With a strong emphasis on affordability and quality control, Costco is renowned for its customer satisfaction.
- "Obey the law, take care of our members, take care of our employees, and respect our vendors" are among Costco's basic principles.
- Return Policy: With a 100% satisfaction guarantee, Costco is renowned for its generous return policy.
Frequently Asked Questions
What is the Costco customer service number?
You can reach Costco customer service by calling Costco or visiting the Costco support website for live chat assistance.
Does Costco have 24/7 customer service in the USA?
No, Costco's customer service phone line is not open around-the-clock in the United States.
Does Costco charge for tech support?
Yes, Costco offers free setup and troubleshooting help through their Costco Concierge Services, and they don't charge for technical support for some electronics and appliances that you buy from them.
How do I talk to a real person at Costco?
You can contact a real person at Costco by calling 1-800-774-2678 for membership and warehouse questions, or 1-800-955-2292 for online orders placed on Costco.com. The "Chat Us" feature on the Costco Customer Service website is another alternative.
Is there a service fee for Costco?
In order to gain access to the warehouse and its offerings, Costco charges an annual membership fee. The ordinary Gold Star or Business Membership costs $65 and the Executive Membership costs $130.