Toll free Number
Website
Founder/CEO
Richard M. Schulze
Working Hrs
24 hours a day
BBB Rating
A+
Office Address
7601 Penn Ave S Minneapolis, MN 55423
With its headquarters located in Richfield, Minnesota, Best Buy is a global retailer of consumer electronics that provides a vast range of technology goods and services via its physical locations, online store, and customer care hotlines.
Here is a more thorough rundown of Best Buy:
- Goods and Services:
Consumer electronics, computers, mobile phones, appliances, entertainment products, and home office supplies are all sold at Best Buy. Consultations, designs, setup, technical support, warranty-related services, shipping, and installation are among the other services they provide. - Business Model: Best Buy uses call centers, retail locations, and an internet website to run its operations. My Best Buy is their loyalty program as well.
- History: First opened as Sound of Music, a specialized store for audio equipment, in 1966, it changed its name to Best Buy in 1983 to emphasize consumer electronics.
- Global Presence: Best Buy is a U.S.-based firm, but it also operates in Canada and Mexico.
- Corporate Responsibility: Through its repair, trade-in, and recycling initiatives as well as its involvement in the circular economy through the Best Buy Foundation's Teen Tech Center network, Best Buy is dedicated to sustainability and corporate responsibility.
- Important Brands: Geek Squad, Magnolia, Best Buy Mobile, and Best Buy are just a few of the brands that Best Buy uses to market its goods.
- Position in the Market: Best Buy is the biggest specialty store in the US market for consumer electronics.
The mission of Best Buy is to use technology to improve people's lives.
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Frequently Asked Questions
What is the Best Buy customer service number?
You can reach Best Buy customer service by calling Best Buy or visiting the Best Buy support website for live chat assistance.
Does Best Buy have 24/7 customer service in the USA?
Yes, Best Buy's Geek Squad provides round-the-clock customer care, including phone help, online chat, and in-store or home tech support appointments.
Does Best Buy charge for tech support?
Yes, Best Buy charges for tech help through its Geek Squad service, but a My Best Buy Total subscription provides tech support around-the-clock, including for devices bought from other stores.
How do I talk to a real person at Best Buy?
You can contact a live person at Best Buy by calling their customer care line at 1-888-BEST BUY (1-888-237-8289) or by using the chat option on their website.
Is there a service fee for Best Buy?
Although they don't charge for in-home consultations, Best Buy does charge for some services, including repairs and protection plans.