Toll free Number
Website
Founder/CEO
Jeff Bezos
Working Hrs
Amazon customer support is available by phone 24/7.
BBB Rating
A
Office Address
410 Terry Ave N Seattle, WA 98109, USA
Amazon Prime Customer Service – Get Connected Quickly
Need help with your Amazon Prime Video account? Whether you're experiencing streaming issues, account problems, or billing questions, we’re here to help. This page provides essential details to contact Amazon Prime customer service directly.
Amazon Prime Customer Service Number
The fastest way to resolve an issue is by speaking with a live agent. To do so, call the official Amazon Prime customer service number. While Amazon doesn’t list a direct number specifically for Prime Video, you can reach their general support line and ask to be transferred to a Prime Video specialist.
Amazon Prime Support Number: Call 888-280-4331 (Available 24/7)
Say "Prime Video" when prompted to be routed to the right department
Or, press "0" repeatedly to speak with a human agent
Other Ways to Get Amazon Prime Support
If you’d rather not call, here are other ways to reach Amazon Prime customer service:
- Live Chat: Go to Amazon.com, navigate to Help > Prime Video, and select the chat option.
- Help Pages: Visit the Prime Video Help Center for FAQs and guides.
- Social Media: Contact Amazon through their official Twitter or Facebook.
Common Issues Amazon Prime Customer Service Can Help With:
- Playback errors or buffering issues
- Unable to sign in or access content
- Subscription billing and charges
- Cancelling or modifying Prime Video membership
- Device compatibility and app support
Pro Tip
To save time, have your account email and device details ready before calling the Amazon Prime Video phone number.
Best Time to Call
Customers report the shortest wait times occur early in the morning (between 7 AM and 9 AM EST). Mid-week days like Tuesday and Wednesday also tend to be less busy.
Final Word
For quick and reliable help, use the Amazon Prime support number and speak directly with a service agent. Whether it's a technical hiccup or an account issue, the Amazon Prime customer service number is your go-to solution for fast support.
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Frequently Asked Questions
How can I contact Amazon Prime Customer Support?
You can contact Amazon Prime Customer Support by the Amazon website or mobile app. Go to the Help & Customer Service, choose the Prime Membership and select the option to chat or call for immediate help.