Webroot AntiVirus

I recently reached out to Webroot AntiVirus customer support because my software kept flagging safe files as threats. Unfortunately, the technical support team was slow to respond and didn’t provide clear instructions. It felt like I was being passed around without any real help. Definitely not the seamless service I expected.

Green
Jan 09, 2026

After installing Webroot AntiVirus, I noticed that the real-time scanning feature wasn’t working. Customer support was difficult to reach, and technical support didn’t offer a real solution. For the price, this level of service is disappointing.

James
Jan 03, 2026

I have been using Webroot AntiVirus, and the constant update failures are extremely frustrating. Every time I try to scan my system, it throws errors and doesn’t complete. I reached out to customer support, but their response was slow and not helpful. Technical support needs serious improvement. Overall, very disappointing experience.

Henry
Jan 02, 2026

Webroot’s technical support was disappointing. I noticed that updates weren’t installing correctly, and my real-time scanning stopped working. I called their support hoping for a fast resolution, but the agent seemed inexperienced and couldn’t provide a clear explanation. I spent over an hour on the phone with no success, which left me feeling very frustrated. It was hard to trust that the software was protecting my computer properly after this experience.

Auston Matthews
Dec 28, 2025

The technical support was slow and not very helpful. I contacted them for help with a false positive that blocked my accounting software. It took nearly an hour of back‑and‑forth with multiple agents before anything improved. Ended up fixing it myself — support felt unorganized.

Cook
Dec 23, 2025

Webroot slows down my system significantly, especially during scans. Tried contacting technical support, but the process was slow and unhelpful. I ended up spending hours troubleshooting on my own. Definitely not the seamless experience I hoped for.

Dale Stene
Dec 23, 2025

I’ve spent hours trying to activate Webroot AntiVirus with no success. Calling the technical support line was disappointing; the staff seemed confused and unhelpful. Customer support didn’t resolve the problem, and I had to escalate multiple times with no result. For a security program, this is unacceptable and very frustrating.

Keith
Dec 11, 2025

My Webroot AntiVirus stopped updating correctly, and the notifications kept popping up constantly. I reached out to technical support through their phone number, but the solutions offered were generic and ineffective. Customer support didn’t seem equipped to handle the problem. I expected better reliability from Webroot.

Gary
Dec 11, 2025

Since installing Webroot, my network connection has been unstable. Pages take forever to load, and some apps can’t connect to the internet at all. I spent hours troubleshooting and even called their support number, but the help was minimal. For an antivirus, it shouldn’t interfere this much with basic internet use.

Joshua
Dec 10, 2025

The antivirus keeps marking safe programs as malware, which is extremely inconvenient. I’ve lost work trying to fix these false alarms. Calling the customer support number didn’t resolve anything, and it feels like a constant guessing game. Very frustrating and unreliable.

Thiago
Dec 10, 2025

Every time I try to run a full scan, Webroot stalls and refuses to finish. The program becomes unresponsive, and I’m forced to close it. I’ve updated, reinstalled, and checked settings, but nothing improves. I expected much better stability from security software. Right now, it feels like the scans are just for show.

Adam
Dec 09, 2025

The biggest issue I’m facing with Webroot is that its real-time protection simply won’t stay enabled. Every day I have to manually turn it back on, and sometimes it won’t activate at all. It defeats the whole purpose of having antivirus software. The lack of a real fix from support makes the situation even more frustrating.

Myles
Dec 09, 2025

Webroot AntiVirus does not seem to protect my computer as promised. Several malicious files were not detected during scans, and real-time protection often missed suspicious activity. I had to resort to another antivirus to ensure safety. Support responses were vague and didn’t resolve the problem. Overall, Webroot feels unreliable and not worth the subscription.

Mark Hager
Dec 06, 2025

Getting support from Webroot is nearly impossible. The phone system keeps looping me into voicemail with no way to talk to a live agent. I followed every prompt carefully and still landed in the same recorded message. I left detailed voicemails but never heard back. When you need urgent help, this kind of support setup is incredibly frustrating.

Daniel Arzani
Dec 05, 2025

Installing Webroot has been a nightmare. The setup keeps freezing halfway through, and sometimes it just gets stuck on the loading screen with no error message. I’ve tried restarting, reinstalling, and even disabling other programs, but nothing works consistently. It’s frustrating to waste so much time on something that should be simple. Customer support didn’t offer a clear solution either, just basic steps I had already tried. This experience has been stressful and disappointing.

Matt shot
Dec 05, 2025

I was advertised one year of antivirus protection for $29.99, but my credit card was charged over $80 instead. That feels like a clear bait-and-switch tactic, which is extremely frustrating and dishonest. When I tried to dispute the charge, customer support became impossible to reach. I was sent to dead-end voicemails, disconnected by automated systems, and completely ignored. Instead of resolving the issue, they made it worse by refusing real communication. This experience destroyed my trust completely.

Will Adam
Dec 05, 2025

Charged automatically without any prior notice! Tried contacting Webroot customer service, but the representatives gave generic replies and no clear solution. The billing system needs improvement and transparency. It’s disappointing to face such trouble for cancelling an unwanted renewal.

allen Mas
Nov 06, 2025