Website
Founder/CEO
Bill Clerico and Rich Aberman
Working Hrs
Mon through Fri, from 9:00 AM to 9:00 PM EST.
Office Address
3223 Hanover St, Palo Alto, CA 94304-1121
JPMorgan Chase owns WePay, a payment processing business that offers integrated payment solutions for platforms, allowing businesses to take payments and facilitating user payouts.
Here is a more thorough explanation of WePay:
What it is: WePay is a processor and payment gateway that enables platforms to incorporate payment features, allowing retailers to take consumer payments straight on the platform.
How it operates:
- Instead than opening an account directly with WePay, merchants usually do so through a WePay platform partner.
- The platform then processes payments for the merchants using WePay's APIs.
- WePay manages the intricacies of payment processing, such as fraud detection, security, and settlement.
Important attributes:
- Instant Onboarding: Merchants frequently receive approval and begin taking payments right away.
- Same-Day Deposits: Depending on the bank and payment method, money may be placed into merchants' accounts the same day.
- Clear Pricing: WePay normally charges a fixed fee for transactions.
- Flexible Card Acceptance: A range of credit and debit cards are accepted by merchants.
- Clear Payment APIs: WePay offers APIs for creating easy and safe payment processes.
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Frequently Asked Questions
What is the WePay customer service number?
You can reach WePay customer service by calling WePay or visiting the WePay support website for live chat assistance.
Does WePay have 24/7 customer service in the USA?
No, WePay does not provide 24/7 customer care in the USA. Instead, their help is mostly available through client tickets on weekdays from 9 a.m. to 9 p.m. ET.
Does WePay charge for tech support?
No, it doesn't seem like WePay charges for technical assistance; instead, it's built into the platform and doesn't offer phone support for technical inquiries.
How do I talk to a real person at WePay?
For non-technical inquiries, you can email WePay at support@wepay.com or submit a request through their Help Center to speak with a real person.
Is there a service fee for WePay?
Yes, WePay charges fees for transaction processing. For credit card payments, these fees include a percentage fee and a per-transaction fee; for ACH payments, the fees vary.