Toll free Number
Website
Founder/CEO
Victor Tsao, Janie Tsao
Working Hrs
24 hours a day
BBB Rating
A-
Office Address
Irvine, California, United States
Linksys sells plug-in devices that reduce Wi-Fi dead zones by wirelessly interacting with a router, as well as Wi-Fi extenders that are compatible with the majority of Wi-Fi and ISP routers, including dual or tri-band units.
Disclaimer: This website is an independent informational resource and is not affiliated with Linksys Inc. For official support, visit Linksys.com.
Read what others have said :
IP Network & Configuration Bugs
Linksys routers look good on paper, but configuration bugs are frustrating. The IP settings reset on their own after firmware updates. I contacted customer support multiple times, but technical support keeps giving generic troubleshooting steps that donât solve the real problem.
Jhye Richardson
Jan 09, 2026
Device-specific Bugs
The Linksys app doesnât accurately show my network usage, and my router sometimes fails to prioritize devices correctly. Customer support suggested a reset, but that didnât help at all. Technical support could have been more helpful. Not happy with the product so far.
Shane
Jan 03, 2026
Mesh node / child unit disconnects
The child units in my Linksys mesh system keep dropping off randomly, affecting streaming and gaming. I tried troubleshooting with the support team, but the guidance was confusing and didnât resolve the problem. I expected better technical support from Linksys.
Clayton Keller
Jan 02, 2026
Login or Access Problems
I faced login and access problems with my Linksys router account for days. Customer support was slow to respond, and technical support kept giving the same basic steps. I even tried searching for a phone number but couldnât get direct help. Compared to my old Linksys experience, this was disappointing.
Paul
Dec 24, 2025
Slow Internet Speed Issues
The hardware is decent, but the firmware has serious DNS problems. After multiple resets, I reached out to Linksys customer support. Technical support asked me to repeat basic steps even after I explained everything. Calling the phone number didnât lead to a real fix, just temporary workarounds.
Joshua
Dec 24, 2025
Difficulty logging in / access problems
Logging into my Linksys router has been a constant headache. I repeatedly get âlogin failedâ messages, and the app often crashes. I reached out to technical support via the Linksys phone number, but they were unable to resolve the problem. Customer support was polite but didnât have any real solutions. Very disappointing experience.
Lawrence
Dec 11, 2025
Intermittent/dropping connections
Linksys routers should be reliable, but mine keeps losing connection randomly. I called the Linksys phone number several times and spoke to customer support and technical support, but nothing worked. Internet stability is a basic requirement, and itâs frustrating to deal with such poor service.
Scott
Dec 11, 2025
Router Hardware / Signaling Issues
Linksys router constantly overheats and loses signal throughout the day. Streaming, gaming, and even basic browsing have become a struggle. I contacted customer support, but tech support couldnât figure out whether it was a hardware defect or a firmware issue. Calling the Linksys phone number didnât lead to any answers either. For a well-known brand, this has been a letdown.
Aaron
Dec 09, 2025
Configuration / Setup Problems
I had a lot of trouble getting my Linksys router configured properly. It constantly dropped the connection during setup, and the app froze multiple times. Tech support tried to help, but every call ended with âtry again later,â which didnât fix the issue. customer support felt rushed and unhelpful. Definitely not the smooth setup I expected.
Edward
Dec 09, 2025
App / Software / Cloud account issues
Using the Linksys cloud system has been more trouble than itâs worth. Logging in takes several attempts, and the app often wonât let me access advanced settings. Firmware updates donât sync properly, and sometimes the app just crashes altogether. For the price of their products, this level of software performance is disappointing.
Waylon
Dec 08, 2025
Connectivity / Wi-Fi instability / performance issues
Even simple tasks like checking email or browsing the web become frustrating with this Linksys router. The connection randomly freezes, and downloads take much longer than they should. Iâve updated firmware, changed channels, and moved the routerânothing helps. The instability makes it hard to rely on for daily use.
Nolan
Dec 08, 2025
Mesh-system / Multi-node issues
Linksys mesh system hoping for seamless coverage, but the experience has been disappointing. The nodes constantly drop connection, and devices randomly switch between nodes, causing lag and disconnections. Some rooms still have weak signals even with multiple nodes placed correctly. Iâve reset and reconfigured everything several times with no lasting improvement. For the price, I expected stable whole-home coverage, but this system has been unreliable and frustrating.
Blake Govers
Dec 06, 2025
Linksys router loses wireless connectivity
My Linksys WRT54G2 has become a constant headache after switching it to an access point. The wireless randomly stops workingâsometimes once a week, sometimes twice a dayâwhile wired devices stay fine. Only a full reboot restores Wi-Fi. Ever since switching to Frontier FIOS, the routerâs wireless reliability has been terrible.
Oliver Leo
Nov 18, 2025
Slow or Infrequent Firmware Updates
Linksys devices feel outdated because the firmware updates arrive painfully slow or sometimes not at all. Performance drops, security risks increase, and thereâs no reliable timeline for fixes. Customer service offers generic responses without real solutions, leaving users stuck with unstable connectivity. This ongoing delay makes the product frustrating and far from dependable.
Lottie Grace
Nov 15, 2025
Security / Access Problems
My Linksys router constantly shows security warnings and denies access to the admin dashboard, and customer service hasnât provided any meaningful assistance. Every call ends with generic troubleshooting that doesnât address the actual issue. The access problems disrupt my work, and the support team doesnât seem to understand how serious this is. Very disappointed.
Michael Asher
Nov 15, 2025
Firmware / Software / Configuration Issues
Firmware updates on my Linksys router constantly fail, causing frequent connection drops. Configuration settings reset randomly, and the support team gives generic replies with no real solution. The customer service feels unresponsive and slow to act. I expected more reliable software performance and assistance from a brand like Linksys, but itâs been frustrating overall.
Rod Marsh
Nov 06, 2025
Frequently Asked Questions
What is the Linksys customer service number?
You can reach Linksys customer service by calling Linksys or visiting the Linksys support website for live chat assistance.
Does Linksys have 24-7 customer service in the USA?
The call center for 800-546-5797 is run by Linksys and is open Monday through Friday from 9 a.m. to 5 p.m. ET. The quickest answer is that you ought to give us a call on a Friday.
How do I talk to a real person at Linksys?
You can reach a live person at Linksys by calling their technical support line at (800) 326-7114, which is open Monday through Friday from 9:00 AM to 9:00 PM EST. During such hours, you can also use their online chat assistance.
Is Linksys service free?
Yes, whether you buy a Linksys Velop Intelligent Mesh WiFi system or a Linksys Smart WiFi router, you may get the Linksys app and the Linksys Smart WiFi service for free.
Does Linksys charge for tech support?
During the warranty period, Linksys provides free assisted technical support; however, depending on your location and the nature of the problem, you can be charged for support after this time frame or for telephone support.