Toll free Number
Website
Founder/CEO
Ren Zhengfei
Working Hrs
24 hours a day, 7 days a week
Office Address
Shenzhen, China
With a mission to bring digital to every individual, home, and business, Huawei is a global supplier of ICT infrastructure and smart devices, providing integrated solutions across telecom networks, IT, smart devices, and cloud services.
Here is a more thorough synopsis:
What they do:
For carriers, businesses, and consumers, Huawei specializes in ICT infrastructure and smart devices, including telecom network equipment, IT products, cloud technology, and digital power supplies.
Important Areas:
- Telecommunications: They play a significant role in the construction of telecommunications networks and the provision of associated services and equipment.
- Smartphones, wearables, tablets, laptops, and other consumer gadgets are all produced and sold by Huawei.
- Cloud Services: They provide services associated with cloud computing.
Frequently Asked Questions
What is the Huawei customer service number?
You can reach Huawei customer service by calling Huawei or visiting the Huawei support website for live chat assistance.
Does Huawei have 24-7 customer service in the USA?
Huawei has a Global Service Hotline for enterprise goods, however it's unclear if this includes 24/7 customer service representatives in the USA. Huawei also provides 24/7 support through their "iKnow" chatbot and live chat.
How do I talk to a real person at Huawei?
You can use the Huawei Support website's Live Chat function or the Huawei Support Application (previously HiCare) to talk to a real person at Huawei. You can also reach them via phone or email.
Is Huawei service free?
Huawei offers free services like 5 GB of Mobile Cloud storage, My HUAWEI App Benefits, labor cost-free repairs, screen protectors, and laptop system reinstallation. However, some services, like repairs and certain software subscriptions, are not included.