Website
Founder/CEO
Karsten Schramm, Peter Köhnkow, Eric Dolatre, and Raoul Haagen
Office Address
BrauerstraĂe 48, Karlsruhe, Germany
GMX customer care provides assistance via their Help Center, where users may make requests or locate troubleshooting information, despite not having a well-known email address.
Here's a more thorough explanation:
- Channels of Support:
For customer service, GMX mainly uses a Help Center where customers may make requests and get answers to frequently asked questions. - Navigating the Help Center:
"Contact Us" or "Submit a Request" are frequently located at the bottom or in troubleshooting sections of the Help Center. - Submission of a Request: Include information about your problem, your email address, and any previous troubleshooting actions you have completed.
- Response Method: Your request will normally receive an email response from GMX's support staff.
- Additional Resources: GMX also maintains a Facebook page where they provide help and invite users to get in touch with them directly if they need more help.
- GMX Migration Service: To combine contacts, emails, files, and appointments from several accounts into one place, GMX provides a migration service.
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Frequently Asked Questions
What is the Gmx customer service number?
You can reach Gmx customer service by calling Gmx or visiting the Gmx support website for live chat assistance.
How do I recover my GMX account?
You can ask to have a verification code sent to your saved mobile numberâwhich will enable you to reset your passwordâif there has been unusual activity in your GMX account. A six-digit number will be sent to your mobile device to confirm that you are the registered user of the GMX account.
Does GMX charge for tech support?
GMX offers premium support for subscription plans, with priority for premium users, and regular assistance for free users.
How do I talk to a real person at GMX?
You can start by going to the GMX Help Center and looking through the available contact options, which might include an email address or contact form, to talk to a real person at GMX.
Is there a service fee for GMX?
No, utilizing GMX's free email service does not incur any fees.