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Yahoo

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Average Rating: 1.8 ★
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Toll free Number

800-305-7664

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Website

www.yahoo.com/

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Founder/CEO

Jerry Yang, David Filo

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Office Address

701 1st Ave Sunnyvale CA 94089 United States

Yahoo is a well-known American web portal and media firm that offers a variety of services, including news, finance, sports, email (Yahoo Mail), and a search engine (Yahoo Search). It is also renowned for its advertising platform. 
Here is a more thorough explanation of Yahoo: Services and Web Portal: A search engine, email, news, financial, sports, and entertainment content are just a few of the many online services that Yahoo! provides. 
Yahoo Search: Google and Bing are rival search engines to Yahoo Search. 
Yahoo Mail: Like Gmail and AOL, Yahoo Mail is a free email service that offers limitless storage. 
Yahoo Finance: Yahoo Finance covers financial and business news. 
Yahoo Sports: This website focuses on providing information and news about sports. 

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Read what others have said :

Yahoo Mail App or Web Access Problems

I’ve been trying to access my Yahoo Mail for weeks, but the app keeps freezing every time I open it. Contacting customer support hasn’t helped much, and I can’t seem to get proper technical support. Very frustrating experience.

Pat Cummins
Jan 09, 2026

Slow Performance

The Yahoo service has become frustratingly slow. Opening emails or sending messages can take minutes. I contacted technical support, but they couldn’t offer a real solution. Customer support is hard to reach and doesn’t provide timely updates. Not reliable.

koin
Jan 03, 2026

Yahoo Mail App Crashing or Not Syncing

★★

Yahoo Mail used to work fine, but now the app crashes almost every day. Sync issues make it impossible to trust for work emails. Customer support kept redirecting me without solving anything. Technical support asked me to reinstall the app, which did not help. Very disappointing overall.

Alzari Josaff
Jan 03, 2026

Mailbox Overload

★

Yahoo customer support left me frustrated and stressed. My mailbox keeps reaching its limit, and despite repeatedly asking for a detailed solution, I received only automated or vague replies. It’s been extremely inconvenient, especially since I rely on this email for work. It seems like they’re not equipped to handle persistent technical problems effectively.

Matthew Tkachuk
Dec 28, 2025

Slow and Unhelpful Customer Support

★★

I contacted Yahoo customer support regarding login issues, and the response time was extremely slow. When I finally got a reply, it felt like an automated message that didn’t address my problem. Yahoo technical support really needs improvement, especially for basic account recovery issues.

Hazelwood
Dec 23, 2025

Connectivity & Loading Issues

★★

Yahoo used to work fine, but recently I’ve had frequent loading problems, especially while accessing my inbox. Even with a stable internet connection, the site keeps buffering. I reached out to customer support and technical support, but the solutions provided didn’t really fix the issue. Disappointing experience overall.

Gilcrist
Dec 23, 2025

Spam and Junk Mail Issues

Yahoo’ spam filter is unreliable. Important emails often end up in the junk folder, while actual spam still reaches my inbox. I contacted customer support multiple times, but their guidance was vague and didn’t fix the problem. Technical support responses are slow and unhelpful, leaving me frustrated. For a major email provider, this level of service is disappointing.

Carlos
Dec 11, 2025

Password Reset Issues

★★

Resetting my Yahoo password has been a nightmare. Every time I try, I get error messages or get stuck in an endless loop. I contacted customer support multiple times, but their guidance was slow and confusing. Technical support didn’t provide any real solution, and I spent hours trying to regain access. Very frustrating and disappointing experience for a service I’ve relied on for years.

Martin
Dec 11, 2025

Spam & Junk Mail Issues

★

Yahoo’s spam filter seems completely unreliable. My inbox is constantly flooded with junk mail, and important messages get lost in the chaos. I reached out to tech support, but their guidance was vague and didn’t fix anything. Customer support was slow to respond and offered no practical solution. Managing my email has become a daily frustration.

Nathan
Dec 10, 2025

Attachment Problems

Yahoo Mail keeps failing when I try to attach files to emails. Sometimes attachments vanish, other times they won’t send at all. I reached out to tech support multiple times, but their guidance was confusing and ineffective. Customer support takes forever to respond, making the problem worse.

Christopher
Dec 10, 2025

Yahoo Mail Storage Issues

★

Trying to manage storage on Yahoo Mail has been a headache. The system says I’m almost full, but I can’t figure out what’s actually taking up space. Even with bulk clean-ups, nothing changes. Because of this, I’ve missed several important emails. Not a great experience.

Austin
Dec 09, 2025

Spam & Security Issues

★★

Yahoo’s spam filtering has gotten worse over time. I receive dozens of junk emails every day, and some seem suspicious but still pass through. I’ve changed my password multiple times, yet I keep getting warnings that someone tried to access my account. The lack of reliable protection makes me question whether my data is secure.

Chris Jordan
Dec 09, 2025

Login / Sign‑in problems

★★

Yahoo has been frustrating when it comes to signing in. I constantly get errors saying my password is incorrect, even though it hasn’t changed. The account recovery steps are confusing and slow, and it often locks me out for no reason. Two stars because at least I can eventually access my account, but it’s extremely frustrating.

Phil Roper
Dec 06, 2025

Lost Mail

★

Yahoo locked me out of my own email after I changed my phone number. I’ve tried everything to prove my identity, even using different phones, and still no help. Customer support just keeps passing me around. I needed access urgently for my child’s school and got nowhere. Completely disappointed.

Lily Owsley
Dec 04, 2025

Yahoo Mail Sucks

★

Yahoo locked me out of my email by forcing verification through another Yahoo account I can’t access either. It’s an endless loop. The only solution they push is paid support. I lost access to years of personal and business emails overnight. Their recovery system is completely broken and feels intentionally designed to trap users.

Giselle Ansley
Dec 04, 2025

Yahoo rejects all payments - no help available

★★

I have used Yahoo mail Plus for many years, and suddenly they don't accept any of my debit or credit cards anymore, Neither do they accept my PayPal account. They just continually send me email reminders to pay the amount due, which I try, and just get rejected. I have tried to answer the email and reported on the problem, but no response. I have also tried to call their hotline, but they can only help for customers in the US - and I'm in Europe. Awful service after so many years subscription.

Hollie Webb
Dec 04, 2025

Yahoo Charge For Tech Support

★★★★★

At first, I was unsure why Yahoo Charge For Tech Support, but after trying it, I completely understand. The team provided fast, reliable, and professional assistance. They fixed my login problem quickly and explained everything clearly. The paid service truly delivers great value. I’d definitely recommend Yahoo’s tech support to anyone needing quick help.

Tim Albert
Nov 04, 2025

Frequently Asked Questions

What is the Yahoo customer service number?

You can reach Yahoo customer service by calling Yahoo or visiting the Yahoo support website for live chat assistance.

Does Yahoo have 24/7 customer service in the USA?

Yahoo gives Yahoo Plus members 24/7 customer service, giving them access to live specialists who can assist with account difficulties and other concerns. 

Does Yahoo charge for tech support?

Yes, Yahoo provides premium tech help through its Yahoo Plus subscription, which costs $4.99 a month and includes live support for account and email issues 24/7. 

How do I talk to a real person at Yahoo?

You can visit Yahoo's Help website and choose the topic that corresponds to your problem for additional questions, or you can call their customer service line at 800-305-7664 to talk to a real person. 

Is there a service fee for Yahoo?

Yahoo Mail and other basic Yahoo services are free, but Yahoo Mail Plus and other features and subscriptions cost money each month. 

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