Toll free Number
Website
Working Hrs
24 hours a day
BBB Rating
A-
Office Address
2821 Mission College Blvd Santa Clara, CA 95054
Read what others have said :
Uninstallation/Removal Difficulties and Leftover Residue
I tried removing McAfee from my computer, but it left behind numerous files that I had to manually delete. Some programs even reported conflicts because of the leftover McAfee components. Contacting support didnāt help muchāthey were slow and gave instructions that didnāt solve the issue. The uninstallation process should be simple for a product like this, but itās anything but. Very frustrating.
Flynn Ogilvie
Dec 06, 2025
Constant Upgrade Pop-Ups and Poor Support
McAfee has been really frustrating. Even though I have a 3-device plan, I keep getting pop-ups pushing me to upgrade to McAfee Plus. Iāve contacted support multiple times, but they gave vague responses and even disconnected my calls. Itās stressful dealing with software that interrupts my work while offering no real help. I wouldnāt recommend this service to anyone looking for reliable antivirus protection.
Anthony Caceres
Dec 05, 2025
Renewal & Billing Issues with McAfee
Iāve used McAfee for several years, and while the software works reasonably well, the renewal and billing process is extremely frustrating. Prices jump unexpectedly, autopay triggers even when itās supposed to be off, and Iāve been double-charged multiple times. Support gave me a different program, removed McAfee from my PC, yet I was still billed. Dealing with fraud alerts and disputing charges has been exhausting. Every renewal feels like harassment, and the process is unnecessarily stressful and confusing.
Adam Taggart
Dec 05, 2025
False Positives / Detection Errors
McAfeeās false positives are getting out of hand. Essential files for work are being blocked, and I canāt trust it to differentiate between safe and harmful software. Support is slow to respond, and the constant interruptions make daily use frustrating.
Hayden Matthews
Dec 05, 2025
Slow Scans
The scan speed on McAfee is painfully slow, often freezing halfway. It consumes too much system power and affects other tasks. Contacted customer service, but their troubleshooting didnāt fix anything. The support team seems robotic, not understanding real problems. Paying for such poor performance feels like a waste of money and time.
Williams
Nov 08, 2025