Toll free Number
Website
Founder/CEO
Victor Tsao, Janie Tsao
Working Hrs
24 hours a day
BBB Rating
A-
Office Address
Irvine, California, United States
Linksys sells plug-in devices that reduce Wi-Fi dead zones by wirelessly interacting with a router, as well as Wi-Fi extenders that are compatible with the majority of Wi-Fi and ISP routers, including dual or tri-band units.
Read what others have said :
Mesh-system / Multi-node issues
Linksys mesh system hoping for seamless coverage, but the experience has been disappointing. The nodes constantly drop connection, and devices randomly switch between nodes, causing lag and disconnections. Some rooms still have weak signals even with multiple nodes placed correctly. Iâve reset and reconfigured everything several times with no lasting improvement. For the price, I expected stable whole-home coverage, but this system has been unreliable and frustrating.
Blake Govers
Dec 06, 2025
Linksys router loses wireless connectivity
My Linksys WRT54G2 has become a constant headache after switching it to an access point. The wireless randomly stops workingâsometimes once a week, sometimes twice a dayâwhile wired devices stay fine. Only a full reboot restores Wi-Fi. Ever since switching to Frontier FIOS, the routerâs wireless reliability has been terrible.
Oliver Leo
Nov 19, 2025
Slow or Infrequent Firmware Updates
Linksys devices feel outdated because the firmware updates arrive painfully slow or sometimes not at all. Performance drops, security risks increase, and thereâs no reliable timeline for fixes. Customer service offers generic responses without real solutions, leaving users stuck with unstable connectivity. This ongoing delay makes the product frustrating and far from dependable.
Lottie Grace
Nov 16, 2025
Security / Access Problems
My Linksys router constantly shows security warnings and denies access to the admin dashboard, and customer service hasnât provided any meaningful assistance. Every call ends with generic troubleshooting that doesnât address the actual issue. The access problems disrupt my work, and the support team doesnât seem to understand how serious this is. Very disappointed.
Michael Asher
Nov 16, 2025
Firmware / Software / Configuration Issues
Firmware updates on my Linksys router constantly fail, causing frequent connection drops. Configuration settings reset randomly, and the support team gives generic replies with no real solution. The customer service feels unresponsive and slow to act. I expected more reliable software performance and assistance from a brand like Linksys, but itâs been frustrating overall.
Rod Marsh
Nov 07, 2025
Frequently Asked Questions
What is the Linksys customer service number?
You can reach Linksys customer service by calling Linksys or visiting the Linksys support website for live chat assistance.
Does Linksys have 24-7 customer service in the USA?
The call center for 800-546-5797 is run by Linksys and is open Monday through Friday from 9 a.m. to 5 p.m. ET. The quickest answer is that you ought to give us a call on a Friday.
How do I talk to a real person at Linksys?
You can reach a live person at Linksys by calling their technical support line at (800) 326-7114, which is open Monday through Friday from 9:00 AM to 9:00 PM EST. During such hours, you can also use their online chat assistance.
Is Linksys service free?
Yes, whether you buy a Linksys Velop Intelligent Mesh WiFi system or a Linksys Smart WiFi router, you may get the Linksys app and the Linksys Smart WiFi service for free.
Does Linksys charge for tech support?
During the warranty period, Linksys provides free assisted technical support; however, depending on your location and the nature of the problem, you can be charged for support after this time frame or for telephone support.