Toll free Number
Website
Founder/CEO
Charlie Ergen
Working Hrs
24 hours a day online
BBB Rating
A+
Office Address
9601 S. Meridian
In the US, Dish Network offers wireless services and satellite television. It offers a variety of services, including satellite TV, audio programming, and interactive TV.
Services offered:
Satellite TV
Dish Network offers satellite TV services, including regional and specialty sports channels, and premium movie channels
Wireless
Dish Network offers retail wireless services
In-home installation
Dish Network offers in-home installation of connected home devices and entertainment solutions
Advertising
Dish Network offers advertising solutions through OnTech Smart Services and DISH Media brands
Read what others have said :
Poor Customer Service
Dish Network multiple times to resolve a simple billing question, but every call was a struggle. Long wait times, repeated transfers, and no real answers. Each representative gave different information, which only made things more confusing. The service works decently, but the customer support experience is exhausting and disappointing.
John Paul
Dec 06, 2025
Installation & Equipment Issues
I had high expectations, but the equipment quality has been underwhelming. The dish needed realignment within the first month, and the DVR regularly lags or fails to record shows properly. Each service visit takes hours to schedule. The service works, but the constant issues make it frustrating to rely on.
John Morgan
Dec 06, 2025
Receiver / DVR Proble
Dish Network DVR has been unreliable for months. Scheduled recordings often fail without any warning, and sometimes the receiver freezes completely and needs a full reboot. I’ve missed several shows because of this. Support walks me through the same basic steps every time, but the problem always returns. For what the service costs, this is very disappointing.
John Michael
Dec 06, 2025
Poor/Unreliable service & signal problems
I’ve repeatedly lost satellite signal with DISH — sometimes for hours, often during bad weather. The dish goes out mid-show or channels freeze, and resetting the receiver becomes part of daily routine. Technical support is nearly impossible to reach, and even when they send a tech, signal issues remain unresolved. After 10+ years, I finally quit — not worth the frustration.
Cristian Roldan
Dec 04, 2025
Billing & Subscription Problems
I have been experiencing ongoing billing issues with Dish Network. My account was charged incorrectly for several months, and when I contacted customer service, each representative gave a different explanation. They kept transferring me between departments, and it took weeks to get even a partial resolution. Additionally, my subscription options were misrepresented, making it hard to adjust or cancel services. The entire process has been stressful and frustrating. I am extremely disappointed with Dish Network’s handling of billing problems.
Marcus Rashford
Dec 04, 2025
Contact Dish Network customer service
I had an amazing experience when I decided to contact Dish Network customer service. The representative was friendly, knowledgeable, and resolved my issue quickly. They truly care about their customers and go above and beyond to help. I’m very satisfied with their prompt support and professionalism. Highly recommend reaching out if you ever need assistance!
Glenn Phillips
Nov 05, 2025
Frequently Asked Questions
How do I contact Dish Network customer service?
You can contact Dish Network customer service through their phone number 800-333-3474 , by phone and also use the live chat support for instant help.
How do I cancel my Dish Network subscription?
How do I update my payment information for Dish Network?
What should I do if my Dish Network is not working?
Is Dish Network customer service available 24/7?
No, the hours here are 8 a.m. to 12 a.m. EST, Monday - Sunday.